If you are trying to access using Windows, follow this guide.
You need to install and log into GlobalProtect VPN client and use an
SSH client (such as MobaXTerm) provided in this guide to log into the HPCC system.
You can login through the SSH gateway using the command Terminal following this guide.
If you are trying to access using Linux:
Use the SSH gateway through your Terminal to log into the HPCC system by following this guide.
If the instructions above do not work, it might be the case that there is ongoing TTU network/system maintenance, or it might be that your account has not been added in the TTU VPN and/or the SSH gateway. Please contact IT Help Central
and mention issues regarding TTU VPN or the SSH gateway.
You may look for a current solution on TTU Ask IT website or contact IT Help Central:
Please check the HPCC Maintenance page to see if
there is a scheduled or unscheduled shutdown.
If you do not have a user account with HPCC, please submit an account request to HPCC through this link as a student/external researcher or through this link as a faculty/staff, or contact firstname.lastname@example.org regarding your account request.
If you previously had a user account with HPCC, your account might have been disabled due to inactivity (> 2 years). Please contact email@example.com to retrieve your account.
To be considered on campus, your network has to be wired through TTU or connected to the wireless TTUnet Wi-fi.
Other TTU networks such as TTUguest, Residence Hall, and TTU HSC are not considered on campus. You will need to connect to VPN or SSH gateway to be able to log into the HPCC system.